Questions, answered plainly

No, but do not take our word for it. Before depositing, check three things: where client money is held, whether a payout returns to your original payment method, and whether every cost is named before you confirm. All three are answered on this page, and you can hold us to them.

Client deposits are held separately from company funds with regulated payment partners under FCA-aligned rules, so they are never used to run the business. That does not remove market volatility, a position can fall in value, and no honest platform will claim otherwise.

Yes. A payout returns to the method you deposited with, normally within one business day once identity checks are complete. You do not need to explain why you are withdrawing.

Orders are routed through broker partners operating under FCA rules. Ask your analyst which entity covers your account and for its licence details before depositing, any licence can be checked on the public FCA register yourself.

From a commission on completed operations and from paid training, nothing else. We take no share of your deposit and do not earn when a position loses. Every commission is shown before you confirm.

You can open and fund your account with a minimum of £190. You're free to add to your balance over time as your investment plan develops.

Submit a withdrawal request from your dashboard at any time. Funds return to your chosen payment method within standard processing timeframes, typically 3 to 5 business days.

Yes. Your capital is held in segregated accounts and kept legally separate from operational funds. This protection is a cornerstone of FCA-regulated investing.

No. All costs are transparent and displayed before you confirm. You'll see exactly what applies to your plan - no surprise charges on deposit or withdrawal.

The AI engine analyses market data and asset classes to generate trading signals based on volatility, price action and economic indicators. Your analyst reviews these and presents the most relevant ones to you for approval.

Market volatility affects all investments. Your analyst uses risk management techniques and diversification across asset classes to cushion downturns, but you should invest with realistic expectations of market fluctuation.

Yes. You can request a full withdrawal at any time from your account dashboard. There are no lock-in periods or penalties for closing.

You'll need a valid photo ID and proof of address (utility bill or bank statement within 3 months). Verification typically completes within 24 hours.

Your analyst conducts a thorough portfolio review regularly. They analyse your account statement, discuss market conditions and suggest adjustments based on commission levels, spreads and your goals.

Your analyst provides market analysis tailored to your situation, explains each decision, manages the day-to-day strategy, and offers customer support throughout. You keep control - the analyst advises, you approve.

Common methods including major debit and credit cards, bank transfers, and selected e-wallets are supported. Exact options appear at the deposit step on your dashboard.

Keen Reckonvault is FCA-regulated and operates under strict compliance standards. Funds are segregated, security is industry-standard, and all information is transparent.

Log in via the website or mobile app with your email and password. If you've forgotten your details, use the password reset link on the login page.

Compound growth accelerates over time as gains reinvest into your portfolio. Most investors see meaningful results within 12 to 24 months, depending on deposit size, market conditions and strategy.

The minimum first deposit is £190. There is no subscription or registration fee, you only commit the amount you choose to invest.

Withdrawal requests are processed on business days and return to the method you deposited with. Cards and e-wallets usually settle within three to five working days, bank transfers can take a little longer.

You need a photo ID, such as a passport or driving licence, and a recent proof of address such as a utility bill or bank statement issued in the last three months. Verification is required before any withdrawal can be made.

Yes. Client deposits are held separately from company operating funds through regulated payment partners, in line with FCA client money rules.

Use the forgotten password link on the sign-in page to reset it by email, or contact support and a specialist will help verify your identity and restore access.